Trading
What are the risks involved in trading CFDs?
There are a number of risks involved in trading CFDs. These risks may lead to unfavourable financial outcomes for you. Monitoring of all risks associated with your trading is your responsibility.
You should not use our services unless you fully understand the financial products, and the benefits and risks associated with them. Some of the risks associated with using our CFD trading facilities include:
What technical analysis tools do you offer?
We offer charts that feature a wide range of indicators and drawing tools that can assist you in analysing trends and help you anticipate potential market movements. You can customise your chart view by choosing: (1) chart type, (2) price type and; (3) time intervals. Use any combination of views, indicators and tools to follow instruments’ movements over time and adapt your trading strategy accordingly.
Why can’t I close my position?
It is only possible to close a position (trade) during the relevant instrument’s trading hours. In addition, occasionally instruments are temporarily unavailable for trading when market events restrict price feeds, for example but not limited to: extreme volatility, illiquidity, underlying market suspensions, etc.
Are there any restrictions with regards to trading methods?
Any trading method which is prohibited under the terms of the User Agreement such as scalping, automated data entry system and hedging, or which falls under the definition of market abuse such as insider trading, as well as any prohibited activity such as an abuse of our bonus system, is not allowed on our trading platform. In such circumstances, we reserve the right to void all of your trades and/ or close your account. For more information, please read our User Agreement available on our website.
Can I be in debt to you? / Can my account go into a negative balance?
Customers cannot lose more than the funds they have on their account. The “Margin Call” feature exists in order to prevent your account from having a negative balance. For more information please read “What is a Margin Call?”
Do you offer a Notifications service?
Yes, and it is completely free! You can receive notifications and alerts each time you open/close a position, when an instrument reaches a specific rate (price), prior to a Margin Call, etc. Using this service, you gain a certain degree of control over your Trading Account, even when you are logged out of the trading platform.
Do you report taxes?
1. It is your responsibility to report and pay tax according to the laws in your local jurisdiction. Moreover, in certain countries we are obligated to withhold tax at source. Please refer to the User Agreement for the relevant provisions on this matter in your jurisdiction.
How can I assess the financial status of my trading account?
You should familiarise yourself with the following definitions:
How can I avoid a Margin Call?
Customers should monitor their balance at all times and make sure that they have sufficient funds in their trading account to maintain their open
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