Who We Are
Plus500AU Pty Ltd is an Australian based company with its main offices located in Sydney. The Company is licensed by ASIC (AFSL #417727) to offer CFDs to Australian residents and the FMA (FSP #486026) to offer CFDs to New Zealand residents. Plus500AU Pty Ltd is an Authorised Financial Services Provider #47546 in South Africa. There are over 2800 instruments available on the platform. Plus500 Ltd is listed on the London Stock Exchange’s Main Market for Listed Companies.
Client Money
Plus500AU Pty Ltd holds client money in a segregated trust account, in accordance with the relevant regulatory requirements.
Client Money ProtectionHighly-Rated Trading Provider
Plus500 is one of the highest-rated trading apps on Apple's App Store and Google Play as it is understandable yet powerful in its many advanced features.
Objectives & Vision
Our Vision
We are continually strengthening our position as a multi-asset fintech group over time by expanding our core product offering to new and existing markets, launching new trading and financial products, and deepening our engagement with customers.
Our Purpose
Plus500 operates across products, devices, and countries to provide our clients with reliable and intuitive access to financial opportunities.
Our Values
We consistently strive for excellence when it comes to our products and our team. With state-of-the-art proprietary technology and a customer-centric approach, our users are assured of a best-in-class trading service experience.
Key Milestones
Office Address
Plus500AU Pty Ltd operates business for South African clients through the office based in Australia.
Plus500AU Pty Ltd, P.O. Box H339, Australia Square | Sydney NSW 1215, Australia.
Complaints Process
Please refer to our complaints policy under Terms & Agreements.
Communication with customers and unsolicited approaches
All communication with customers is done in writing, either by email or live chat. To contact Plus500 by email, you should fill in the form available on the “Contact Us” page (the "Request Form"). Following the submission of the Request Form, Plus500’s response will be sent by email directly to the email address that you specified in the form.
Any other emails claiming to be from Plus500 are deemed to be fraudulent. Make sure you are only visiting Plus500’s official website - www.plus500.com, and using Plus500’s official app available on Google Play, App Store, Huawei AppGallery, and Microsoft Store. Note that Plus500 does not have a sales department or a call center.
Plus500 will never contact customers by phone with a request to deposit funds.Plus500 does not offer investment advice to its clients.