About Plus500™

Plus500 is a global multi-asset fintech group operating proprietary technology-based trading platforms. Plus500 offers customers a range of trading products, including Contracts for Difference (“CFDs”), share dealing, and futures trading. Plus500 has a premium listing on the Main Market of the London Stock Exchange (symbol: PLUS) and is a constituent of the FTSE 250 index.

Who We Are

Plus500AU Pty Ltd, an Australian based company (ACN 153301681) with its main offices located in Sydney. The company is licensed by ASIC (AFSL #417727) to offer CFDs to Australian residents and the FMA (FSP 486026) to offer CFDs to New Zealand residents. Plus500AU Pty Ltd currently offers a portfolio of over 2800 instruments. Plus500 Ltd is listed on the London Stock Exchange’s Main Market for Listed Companies.

Client Money

Plus500AU Pty Ltd holds client money in a segregated trust account, in accordance with the relevant regulatory requirements.

Client Money Protection

Highly-Rated Trading Provider

Plus500 is one of the highest-rated trading apps on Apple's App Store and Google Play as it is understandable yet powerful in its many advanced features.

Objectives & Vision

Our Vision

We are continually strengthening our position as a multi-asset fintech group over time by expanding our core product offering to new and existing markets, launching new trading and financial products, and deepening our engagement with customers.

Our Purpose

Plus500 operates across products, devices, and countries to provide our clients with reliable and intuitive access to financial opportunities.

Our Values

We consistently strive for excellence when it comes to our products and our team. With state-of-the-art proprietary technology and a customer-centric approach, our users are assured of a best-in-class trading service experience.

Key Milestones

Our innovative trading technology didn't just happen overnight, it has been growing year after year since 2008. Bringing millions worldwide an intuitive trading experience with a range of global multi-asset CFDs.

The original Plus500 Group is founded, launching its first PC-based online trading platform.

Plus500 begins its Affiliates Marketing program.

Plus500 launches its first web app, providing trading access to Mac, Linux, and smartphone users.
Plus500 expands abroad, as subsidiary Plus500UK begins operations in London, England.

Plus500 Group launches its first iPhone and iPad application.
Plus500 becomes the highest-rated CFD trading app on Apple's App Store.

Plus500 Group brings its app to Android smartphones and tablets.
Plus500AU subsidiary begins operations in Sydney, Australia.

Plus500 Ltd goes public on the London Stock Exchange.

Plus500 enters the European market as Plus500CY subsidiary begins operations in Limassol, Cyprus.

Plus500IL subsidiary begins operations in Tel Aviv, Israel.
Plus500 signs a sponsorship deal with Spanish football club Atlético de Madrid.

Plus500BOS subsidiary begins operations in Sofia, Bulgaria.
Plus500 enters the New Zealand market.

Plus500SG subsidiary begins operations in Singapore.
Plus500 enters the South African market.
Customer base reaches 10 million.

Plus500 Ltd’s ordinary shares move to the London Stock Exchange’s Main Market for Listed Companies, joining the UK FTSE 250 index.

Plus500 signs sponsorship agreements with football clubs BSC Young Boys, Atalanta B.C., and Legia Warsaw.
Plus500’s financial technology group defines a new vision for the company.
Plus500SEY begins operations in Victoria, Seychelles.

Plus500 opens a new Research & Development facility in Tel Aviv.
Plus500Invest brings share trading to customers.
Plus500 completes its first acquisition deal of CTS and Cunningham Commodities and enters the American market.
Customer base reaches 20 million.

Plus500 expands to the Japanese market.
Plus500 launches its new global branding campaign featuring Emmy award-winning actor, Kiefer Sutherland.
Plus500 begins Futures Trading operations in the U.S. with TradeSniper.
Plus500 signs sponsorship deal with the Chicago Bulls.

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Plus500AU Pty Ltd is licensed in Australia by the Australian Securities and Investment Commission (ASIC), AFSL #417727 and in New Zealand by the Financial Markets Authority (FMA), FSP 486026
The FMA authorises us to provide our services to people in New Zealand.

Office Address

Plus500AU Pty Ltd operates business for New Zealand clients through the office based in Australia. Plus500AU Pty Ltd, P.O. Box H339, Australia Square | Sydney NSW 1215, Australia.

Complaints Process

Any complaints will first be investigated by our Complaints team. If they are unable to resolve the dispute to your satisfaction, you may, after 40 days have elapsed since the Complaint was made, refer the matter to our New Zealand independent external dispute resolution scheme operated by Financial Services Complaints Limited (FSCL) - A Financial Ombudsman Service. FSCL is our independent external ombudsman and dispute resolution service that has been approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. FSCL's service is free of charge to you.
FSCL - A Financial Ombudsman Service can be contacted at:
PO Box 5967, Wellington 6140;
Toll free on 0800 347 257;
By email: [email protected] or at www.fscl.org.nz. Please consider our PDS for more details.

Communication with customers and unsolicited approaches

All communication with customers is done in writing, either by email or live chat. To contact Plus500 by email, you should fill in the form available on the “Contact Us” page (the "Request Form"). Following the submission of the Request Form, Plus500’s response will be sent by email directly to the email address that you specified in the form.

US withholding tax - Section 871(m)

Only emails received from the plus500.com domain are legitimate email communications from Plus500.

Any other emails claiming to be from Plus500 are deemed to be fraudulent. Make sure you are only visiting Plus500’s official website - www.plus500.com, and using Plus500’s official app available on Google Play, App Store, Huawei AppGallery, and Microsoft Store. Note that Plus500 does not have a sales department or a call center.

Plus500 will never contact customers by phone with a request to deposit funds.

Plus500 does not offer investment advice to its clients.