Plus500 does not provide CFD services to residents of the United States. Visit our U.S. website at


Are there any restrictions with regards to trading methods?

Any trading method which is prohibited under the terms of the User Agreement such as scalping, automated data entry system and hedging, or which falls under the definition of market abuse such as insider trading, as well as any prohibited activity such as an abuse of our bonus system, is not allowed on our trading platform. In such circumstances, we reserve the right to void all of your trades and/ or close your account. For more information, please read our User Agreement available on our website.

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Can I be in debt to you? / Can my account go into a negative balance?

Customers cannot lose more than the funds they have on their account. The “Margin Call” feature exists in order to prevent your account from having a negative balance. For more information please read “What is a Margin Call?

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Do you offer a Notifications service?

Yes, and it is completely free! You can receive notifications and alerts each time you open/close a position, when an instrument reaches a specific rate (price), prior to a Margin Call, etc. Using this service, you gain a certain degree of control over your Trading Account, even when you are logged out of the trading platform.

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Is a withholding tax being deducted?

In accordance to the Israeli Tax Authority instructions, Plus500 deducts tax at a rate of 25% from the amount of profits in the trading account, which is transferred to the Israeli Tax Authority.

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How can I assess the financial status of my trading account?

You should familiarise yourself with the following definitions:

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How can I avoid a Margin Call?

Customers should monitor their balance at all times and make sure that they have sufficient funds in their trading account to maintain their open

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How can I get a report of my account’s activity?

There are two possible ways to generate a report of your closed positions, profits/losses, and more. If you trade on Android or our WebApp, log in to your Plus500 account, click on “Menu” → “Tools“ → “Reports”. If you're on an iOS device, go to “More“ → “Account” → “Reports”.

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How do I calculate my Margin requirements?

Initial Margin = (position's opening price*size of the trade)*initial margin percentage.
For example, let’s suppose you buy 30 Meta stocks CFDs for $75 each (a "Buy" position), then the value of the position would be 30*75=$2250. If the Initial margin percentage were 20%, then the required initial margin would be 20%*2250=$450.

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How do I close a position?

To close a position, click on the “Close Position” button on the main screen or in the “Open Positions” tab. Once you have clicked this button, a pop-up box will appear and you will need to confirm or cancel your request to close the position. In this pop-up box, you also have the option to partially close your position. For example, if you have a position on USD/JPY with an amount of $2000, you can choose to close the amount of $1000 and be left with a smaller position.

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How do I create and manage alerts?

To create a new alert, click on the Alert icon (  ) on the main screen or in the instrument “Details” screen.

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Didn’t find an answer to your question? Contact us!

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