Terms & Agreements

Risk Disclosure Statement

This statement provides customers with information about some of the risks associated with trading in futures and options. It is important that our customers fully understand the risks involved before deciding to enter into a trading relationship with us.

Relationship Disclosure Information

The Relationship Disclosure explains how the firm will work with the client, including what services are offered, what the client can expect, and each party’s responsibilities. It also outlines fees, conflicts of interest, how information will be reported, and how to make complaints.

Conflict of Interest Disclosure Statement

Our policy on monitoring and managing potential conflicts of interest within Plus500CA, between Plus500CA and its clients and among Plus500CA clients. Our aim is to uphold our clients’ best interests.

Best Execution Policy

The Best Execution Policy explains how the firm handles client orders to obtain the best possible overall execution result under market conditions. It describes the factors the firm considers (such as price, cost, and speed) and where orders may be executed, including how any related conflicts are managed.

Client Complaints Process

Full details of our complaints procedure are available here.

Privacy Policy

Our policy for managing and protecting your personal information.

User Agreement

The contract that governs the relationship between the Client and the Company detailing all the terms and conditions relating to the use of the trading service offered by Plus500CA.