Account Verification Process

How to update my account details?

To change any of the registered personal details in your trading account (displayed on the “Funds Management” / "Personal Information" screen), please contact us to explain

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How do I verify my payment method?

Funds deposited to your account must originate from a payment method that is in the same name as the Plus500 trading account holder

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How do I verify my phone number?

In order to verify your phone number, please go to the main trading screen on the Plus500 platform → ”Menu” → “Account” → “Verify Account”

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What is required to verify my account?

Customers are required to verify their accounts for identification and security purposes in accordance with our customer due diligence process

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What is Tax Identification Number?

The Tax Identification Number (TIN) is a personal number used for tax purposes in your tax country (i.e. the country in which you report your taxes).

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Why didn’t I receive my verification letter?

Depending on your country of residence, you may be able to request that a letter for address verification is sent to the Postal Address held on your

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Why didn’t I receive the code to verify my phone number?

Make sure that you do not include your country code with the number, as the system automatically dials your country code according to your

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Plus500 does not provide its products and services to residents of United States.