About Plus500™
Plus500 is a leading provider of Contracts for Difference (CFDs), delivering trading facilities on shares, forex, commodities, cryptocurrencies, ETFs, options and indices, alongside innovative trading technology.
Who We Are
The Plus500 trading platform is offered by Plus500UK Ltd, a UK based company with its main offices located in the city of London. The company is authorised and regulated by the Financial Conduct Authority (FCA) to offer Contracts For Difference (CFD). The company is a rapidly growing CFD provider in Europe and Asia and currently offers its portfolio of over 1000 instruments to over a million clients.
Client Money
When you open an account, Plus500UK Ltd will hold your funds on a segregated basis, in accordance with the Financial Conduct Authority's client money rules.
Client Money ProtectionHighly Rated CFD Provider
Plus500 is one of the highest rated CFD trading apps on Apple's App Store and Google Play as it is understandable yet powerful in its many advanced features.
Objectives & Vision
Our Strategy
Plus500 has established a strong foundation from which it is well positioned to deliver future growth. Plus500’s strategic priorities have to date differentiated, and will continue to differentiate, Plus500 from its competitors and be fundamental to Plus500’s future success.
Continue to acquire New Customers and retain Active Customers
Plus500’s own marketing has been and will continue to be the driving force behind New Customer growth within Plus500’s current markets and potential new jurisdictions.
These innovative marketing initiatives allow Plus500 to deploy targeted marketing resources and develop highly effective marketing campaigns through the monitoring and control of customer acquisition spend based on data analytics tools and proprietary algorithms.
Increase trading volume from Active Customers on the Trading Platform
Plus500’s consistent focus on innovation, best-in-class user experience and breadth of offering are the key elements of increasing activity of Active Customers on the Trading Platform. Plus500’s continued emphasis on innovation will enable it to continue to be amongst the first to market in launching new instruments which customers find desirable, such as high profile, newly listed equities.
Increase market share in existing jurisdictions and expand into new jurisdictions
Plus500 intends to increase its market share in the jurisdictions in which its offering is currently available and expand its geographic reach over time through entry into new jurisdictions in which it does not currently have customers and by focusing on acquiring New Customers from regulated markets, particularly those New Customers residing in Western European countries.
Continue leadership in innovation and Research & Development (“R&D”)
Since its inception, Plus500 has put significant emphasis on its technological edge and continuous innovation.
The Company understands the need to develop and deploy new and innovative financial instruments as part of its strategy to continue to build a loyal and engaged customer base.
Plus500 is an industry leader within the CFD sector in mobile innovation and customer satisfaction.
Continue to optimise our operating model to further drive financial performance
The continued investment in and development of the Marketing Machine will enable Plus500 to further enhance its ability to efficiently and cost-effectively acquire New Customers.
The nature of Plus500’s proprietary technology enables it to expand into new geographies without the need for a physical presence in those markets, which in turn limits the capital expenditure required to increase its geographic reach.
Our Vision
Being the no.1 global CFD provider while continuing to lead in technology and innovation, and attracting new and existing customers.
Key milestones
Plus500 Group signs sponsorship deals with the Swiss Super League champions, BSC Young Boys football club, with Poland's champions, Legia Warsaw football club and with Atalanta B.C., a rising power in Italian and international football.
Plus500 strives to give every client the ability to efficiently trade any financial product around the globe including: Shares, ETFs, Indices, Commodities and Currencies.
Plus500 is a multi-asset trading platform. Our wide coverage includes UK, US, European and Asian exchanges.
To provide our clients with the optimum trading platform, we have built strong execution relationships with many of the world’s largest international banks. These relationships offer the benefits of increased size of deals, better prices and superior execution which, in turn, we pass onto our clients. Clients can also connect to our trading platform on multiple devices, from PCs to Macs to iPhone and Android smartphones and tablets.
Plus500 believes in:
Transparency – we make it clear to our clients exactly what they get and what they pay for. We pay no commission to our providers therefore our clients don't pay any commissions. It’s what we expect from our providers, it’s what our clients get from us.
Professionalism – our product is designed with enhanced security ensuring safe and seamless trading. It’s what we expect from our providers, it’s what our clients get from us.
The Human Side - With over a million signups, Plus500 is operated by a dynamic group of programmers. We have our ups and downs and successes and failures, just like you. Keep faith in yourself, don't change your behavior and continue going forward. It’s what we expect from our providers, it’s what our clients get from us.
Office Address
Complaints Process
Full details are available on request. The disputes body to which Plus500 is affiliated is:
The UK Financial Ombudsman
South Quay Plaza
183, Marsh Wall
London E14 9SR
Website: www.fos.org.uk
Communication with customers and unsolicited approaches
To communicate with Plus500, customers should fill in the form available in the “Contact Us” page (the "Request Form"). Following the submission of the Request Form, Plus500’s response will be sent by email directly to the email address the customer specified in the Request Form.
Only emails received from either the plus500.com domain or from the plus500.com domain are legitimate email communications from Plus500. Any other emails claiming to be from Plus500 are deemed to be fraudulent.
